Cancelling an order - Only orders that haven't left the fulfillment center can be canceled. To cancel an order, view the order details in My Account >Orders> Select Product> Cancel. If the order has already been shipped from our fulfillment center, then you can refuse to accept the delivery and send it back to the courier partner.

A refund will be generated after the product is received at our fulfillment center.

The Exchange Policy for this e-commerce website states that customers are only eligible for an exchange and not for a return or refund. Here’s what this typically means:

1. No Refunds - The Customers can only exchange the item for another product.

2. No Returns Without Exchange - The website does not accept returns unless the customer selects a replacement product.

3. Exchange Conditions - There may be specific conditions for an exchange, such as:

• The product must be unused and in original packaging.
• It must be exchanged within a specified period (02 days from delivery).

The exchange may be allowed only for the same item or a different item of the same value.

1. Exchange Process - To be eligible for an exchange, you must record an unboxing video of the parcel when you receive it, unworn and in its original packaging.
2. Shipping Costs – If your exchange request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Damaged Product - Any damage claims are to be filed within 24 hours. Whenever you find that the product that you have ordered is not in the right condition, you must inform us immediately. One of the ways you can do this is by reaching our customer care or writing to us. While reaching us, be sure to send the unboxing video for an instant solution.